Official Guide

Log In | Robinhood® Login® — Sign In to Your Account®

A comprehensive sign-in guide for Robinhood® users: secure access, authentication options, common sign-in issues, recovery steps, and account security best practices.

Sign In

Introduction

Accessing your Robinhood® account safely is essential to managing investments, transferring funds, and tracking your financial activity. This guide walks through the official-style sign-in flow, multifactor authentication options, device and session controls, common troubleshooting steps if you can’t log in, and practical security measures to protect your account from unauthorized access.

How to Sign In

  1. Open the official Robinhood® website or launch the Robinhood mobile app from a trusted source (App Store or Google Play).
  2. Click or tap Log In.
  3. Enter the email address or username associated with your account.
  4. Type your password exactly. If you enabled a passcode or biometric unlock on mobile, you may be prompted for that instead.
  5. If you have Two-Factor Authentication (2FA) enabled, provide the requested verification code or approve the push notification.
  6. After successful verification you'll be directed to your dashboard where balances, positions and the activity feed are available.

Note: Always verify the domain in your browser's address bar is the legitimate Robinhood domain (bookmark it to avoid phishing links). On mobile, confirm the app publisher when downloading.

Two-Factor Authentication (2FA)

2FA adds a strong second layer of defense. Robinhood® supports multiple 2FA options; enabling 2FA significantly reduces the risk of account takeover even if your password is compromised.

Authenticator Apps

Use TOTP apps like Google Authenticator or Authy to generate time-based one-time passwords (codes). These apps are resilient and don't rely on SMS.

SMS Codes & Phone Verification

Robinhood historically has supported SMS-based verification. SMS is convenient but susceptible to SIM swaps; prefer authenticator apps or hardware keys for stronger protection.

Push Notifications & Biometrics

On mobile, push-based authentication and biometrics (Face ID or fingerprint) offer a seamless sign-in experience. Push approvals are often backed by device-level protections to increase security.

Password & Account Security

Your password is the first line of defense. Follow these practices for a secure account:

  • Use a long, unique password generated by a password manager.
  • Do not reuse passwords across multiple services.
  • Change your password immediately if you suspect compromise.
  • Enable 2FA and store backup/recovery codes in a secure offline location.

Sessions, Devices & Account Activity

Robinhood keeps a record of active sessions and recognizes commonly used devices. Periodically review your account's recent activity and authorized devices. If you see unknown devices or IP addresses, sign out all sessions and change your password immediately.

  • Sign out of shared or public devices after use.
  • Use account security settings to view active sessions and revoke access.
  • Enable alerts for logins and withdrawals to detect suspicious behavior early.

Forgot Password & Account Recovery

If you forget your password or lose access to your 2FA device, use Robinhood’s recovery flows to regain access. Typical steps include:

  1. Click Forgot password? on the login page and enter your registered email address.
  2. Check your email for a password reset link — links are time-limited for security.
  3. If you cannot access email or 2FA, follow Robinhood’s verified account recovery process which may require identity verification (photo ID, personal information, and other checks).

Warning: Do not follow password-reset or “support” links in unsolicited emails or messages. Always initiate recovery from the official Robinhood site or app.

Troubleshooting Sign-In Issues

Login Errors

If login attempts fail, confirm your credentials, ensure your keyboard layout and caps-lock are correct, and try clearing your browser cache or using a private window. If the problem persists, try resetting your password via the official flow.

App Problems

If the mobile app crashes or fails to authenticate, update the app to the latest version, reboot your device, or reinstall the app from the official store. Verify device date/time settings are accurate as time drift can affect authenticator codes.

Phishing & Social Engineering

Phishing is the leading cause of account compromise. Be on alert for emails, texts, or calls that claim to be Robinhood support and request your credentials, verification codes, or personal information. Robinhood will not ask for your password or full 2FA codes over email or social media.

  1. Always verify the URL — use bookmarks rather than search results when possible.
  2. Inspect unexpected messages carefully; check sender addresses and do not click suspicious links.
  3. Report suspected phishing to Robinhood’s official support channels and delete malicious messages.

Biometric Sign-In (Mobile)

Biometric sign-in (Face ID, Touch ID, fingerprint) offers convenient access on mobile devices. Biometrics rely on hardware-backed security on your phone; combine biometrics with strong account-level protections like 2FA for best results. If you change phones, remove the old device’s biometric access and re-enable on the new device through account settings.

Notifications & Account Alerts

Enable alerts for important account events — such as logins from new devices, withdrawals, or changes to account settings. Prompt notifications enable you to react quickly to any suspicious or unauthorized activity.

Business & API Access

Robinhood’s API and business-level access controls may require separate credentials, API keys or OAuth flows. For accounts used in automated trading or integrations, apply strict key rotation policies, restrict IPs where possible, and limit permissions to the minimum required scope.

Security Checklist — Before You Sign In

  • Confirm you’re on the official Robinhood domain or app.
  • Use a strong, unique password stored in a password manager.
  • Enable 2FA via an authenticator app or hardware key.
  • Keep your mobile OS and app updated and enable biometric unlock if available.
  • Review active sessions and revoke access to unfamiliar devices.

Contacting Support & Reporting Issues

If you experience unresolved sign-in problems, contact Robinhood support using official channels. When contacting support, provide only necessary information and never share your password, full 2FA codes, or recovery phrases. If you suspect fraud, report it immediately and consider freezing transfers until the issue is resolved.